Program Support Assistant

This position serves as a Program Support Assistant to the Chief of Dental Services.
The incumbent will provide clerical and administrative support for patient care activities in Dental Service.
The incumbent must have good communication skills for efficient interaction with patients and dental staff, the ability to manage multiple tasks simultaneous and the ability to prioritized the workload.
The Program Support Assistant must have knowledge of standard Microsoft Office Software (Outlook, Word, Excel).
The Program Support Assistant is responsible for the following duties but not limited to:
Managing appointment calendars for all Dental Service providers.
Scheduling patient appointments.
Maintain the clinical grids for all Dental providers.
Collating and processing inpatient and outpatient dental consults for review by the Chief of Dental service or designee Monitoring of daily treatment logs for all dental service providersCommunicating with patients in person and by phone on a daily basis for the purpose of scheduling, answering inquiries, and providing information about eligibility for dental care.
Work Schedule:
FULL- TIME (Monday-Friday, 0730-1600)Position Description:
Program Support Assistant PD#027000

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